Privacy Policy
This Privacy Policy explains how THE OFFICE PB LLC d/b/a The Office Golf (“The Office,” “we,” “us,” or “our”) collects, uses, and protects information when you visit theofficegolf.com (the “Website”), contact us, request a tour, or take part in our SMS text-message program. By using the Website or providing your information, you agree to the practices described here.
1. Children under 18
The Website and our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us information, please contact us and we will remove it.
2. What information is collected
We collect information that you provide to us directly and information that is gathered automatically when you use the Website.
Information you give us
- Your name, email address, and phone number when you request a tour, submit a form, or inquire about membership, lessons, or events.
- The contents of any message you send us.
- Your mobile number and consent if you opt in to receive text messages from us.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, referring pages, and the dates and times of your visits.
- Cookies and similar technologies, as described below.
3. How data is used
- To respond to your inquiries and schedule tours.
- To process and manage membership applications, lessons, and events.
- To send you information you have requested and, where you have opted in, text messages and email updates.
- To operate, maintain, secure, and improve the Website.
- To comply with our legal obligations and enforce our terms.
4. SMS opt-in details
If you provide your mobile number and opt in, The Office may send you text messages related to tour confirmations and reminders, membership and account updates, event information, and customer care. Where you have separately consented, we may also send you marketing text messages about club news, member events, special offers, promotions, and service updates.
If you consent to receive SMS from The Office, you agree to receive tour, membership, account, event, customer-care, and (where separately consented) marketing SMS from us. Reply STOP to opt-out; reply HELP for support; message & data rates may apply; messaging frequency may vary. See our full Terms & Conditions for additional details.
Age restriction. You must be 18 years of age or older to opt in to receive SMS messages from The Office.
Consent. By providing your mobile number and opting in — through a form, in writing, or by texting us — you consent to receive text messages from The Office at that number, including messages sent using automated technology. Consent is not a condition of purchase or of membership.
Message frequency. Message frequency varies based on your interaction with us.
Cost. Message and data rates may apply, according to your mobile carrier plan.
Opt out. You can cancel at any time by replying STOP to any message. After you send STOP, we will send a single confirmation and will not send further texts unless you opt in again.
Help. For help, reply HELP, email info@theofficegolf.com, or call 561.560.7081.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
5. Cookie and tracking information
A cookie is a small file placed on your device. We and our service providers use cookies and similar technologies to operate the Website, understand how it is used, and measure the performance of our marketing. These include:
- Google Analytics — website traffic and usage measurement.
- Meta (Facebook) Pixel — measurement and advertising on Meta platforms.
- LinkedIn Insight Tag — measurement and advertising on LinkedIn.
- HighLevel / LeadConnector — customer relationship management, forms, communications, and contact management.
- Metricool — social and website analytics measurement.
You can set your browser to refuse cookies or to alert you when cookies are being sent. You may also opt out of Google Analytics through Google’s opt-out tools and adjust ad personalization in your Meta and LinkedIn account settings. Some parts of the Website may not function properly without cookies.
6. Data security practices
We use reasonable administrative, technical, and physical safeguards designed to protect your information. Personal information you submit is transmitted over encrypted connections, stored within access-controlled systems, and handled only by service providers who are contractually obligated to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. User rights (unsubscribe, update information)
You may opt out of marketing email by using the unsubscribe link in any message, and out of text messages by replying STOP to any SMS. You may also request that we update or correct your information by contacting us using the details below. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to ask us about how it is used. To make a request, contact us using the details below. We will respond as required by applicable law.
8. No sharing of SMS opt-in data
9. Service providers used to operate the Website
We use vetted service providers to operate the Website, process form submissions, and deliver messages you have requested. These providers act on our behalf and are contractually restricted to processing your information only as needed to perform their services. Categories include website analytics, form and CRM platforms, and text-message delivery. We do not authorize these providers to use your information for their own marketing.
10. Third-party links
The Website may link to third-party sites and platforms, including our social media profiles and our scheduling tool. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
11. Users outside the United States
The Office is based in Florida, United States, and our services are intended for users in the United States. If you access the Website from outside the United States, your information will be processed in the United States.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Website after a change means you accept the updated Policy.
13. Contact us
If you have questions about this Privacy Policy or our handling of your information, contact us:
THE OFFICE PB LLC d/b/a The Office Golf
Suite 10, 1201 US-1, North Palm Beach, FL 33408
561.560.7081
info@theofficegolf.com