Privacy Policy
This Privacy Policy explains how The Office (“The Office,” “we,” “us,” or “our”) collects, uses, and protects information when you visit theofficegolf.com (the “Website”), contact us, request a tour, or take part in our text-message program. By using the Website or providing your information, you agree to the practices described here.
1. Children under 18
The Website and our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us information, please contact us and we will remove it.
2. Information we collect
We collect information that you provide to us directly and information that is gathered automatically when you use the Website.
Information you give us
- Your name, email address, and phone number when you request a tour, submit a form, or inquire about membership, lessons, or events.
- The contents of any message you send us.
- Your mobile number and consent if you opt in to receive text messages from us.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, referring pages, and the dates and times of your visits.
- Cookies and similar technologies, as described below.
3. Cookies and tracking technologies
A cookie is a small file placed on your device. We and our service providers use cookies and similar technologies to operate the Website, understand how it is used, and measure the performance of our marketing. These include:
- Google Analytics — website traffic and usage measurement.
- Meta (Facebook) Pixel — measurement and advertising on Meta platforms.
- LinkedIn Insight Tag — measurement and advertising on LinkedIn.
- HubSpot — our customer relationship and contact management platform.
You can set your browser to refuse cookies or to alert you when cookies are being sent. You may also opt out of Google Analytics through Google’s opt-out tools and adjust ad personalization in your Meta and LinkedIn account settings. Some parts of the Website may not function properly without cookies.
4. How we use your information
- To respond to your inquiries and schedule tours.
- To process and manage membership applications, lessons, and events.
- To send you information you have requested and, where you have opted in, text messages and email updates.
- To operate, maintain, secure, and improve the Website.
- To comply with our legal obligations and enforce our terms.
5. Text message (SMS) terms
If you provide your mobile number and opt in, The Office may send you text messages related to tour confirmations and reminders, membership and account updates, event information, and customer care.
If you consent to receive SMS from The Office, you agree to receive tour, membership, account, event, and customer care SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit theofficegolf.com/privacy.html to see our privacy policy and terms and conditions.
Consent. By providing your mobile number and opting in — through a form, in writing, or by texting us — you consent to receive text messages from The Office at that number, including messages sent using automated technology. Consent is not a condition of purchase or of membership.
Message frequency. Message frequency varies based on your interaction with us.
Cost. Message and data rates may apply, according to your mobile carrier plan.
Opt out. You can cancel at any time by replying STOP to any message. After you send STOP, we will send a single confirmation and will not send further texts unless you opt in again.
Help. For help, reply HELP, email info@theofficegolf.com, or call 561.560.7081.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Your mobile data is protected. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our messaging, such as our customer-service and text-message platform providers, solely to deliver the program. All other categories exclude text-messaging opt-in data and consent; this information will not be shared with any third parties.
6. How we share information
We do not sell your personal information. We may share information:
- With service providers who perform functions on our behalf, such as analytics, advertising measurement, email, customer relationship management, and text-message delivery, under obligations to protect it.
- To comply with the law, respond to legal process, or protect the rights, property, or safety of The Office, our members, or others.
- In connection with a merger, sale, or transfer of our business, subject to this Policy.
As noted in Section 5, text-message opt-in data and consent are never shared with third parties for their own marketing.
7. Your choices and rights
You may opt out of marketing email by using the unsubscribe link in any message, and out of text messages by replying STOP. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to ask us about how it is used. To make a request, contact us using the details below. We will respond as required by applicable law.
8. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Third-party links
The Website may link to third-party sites and platforms, including our social media profiles and our scheduling tool. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
10. Users outside the United States
The Office is based in Florida, United States, and our services are intended for users in the United States. If you access the Website from outside the United States, your information will be processed in the United States.
11. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Website after a change means you accept the updated Policy.
12. Contact us
If you have questions about this Privacy Policy or our handling of your information, contact us:
The Office
Suite 10, 1201 US-1, North Palm Beach, FL 33408
561.560.7081
info@theofficegolf.com